Overview
SmartPack is a cloud-based warehouse management system built specifically for e-commerce and 3PL operations, designed to deliver consistent efficiency across receiving, picking, packing, and shipping.
Its software uses advanced algorithms to optimize pick routes, minimize walking, and reduce packing errors, while keeping your webshops updated in real time.
API Genie connects SmartPack WMS to the rest of your ecosystem. Be it webshops, ERPs, finance, shipping tools, or analytics. We do it by translating SmartPack data into a unified, canonical model and orchestrating flows between systems.
How it Works
# Why connect SmartPack WMS to API Genie?
- Make SmartPack your operational hub, not a silo
SmartPack already centralizes warehouse work - Receiving, intelligent multi-pick, packing, and sorting.
Smartpack API Genie extends that out to every system that needs those events, using a canonical data model instead of custom point-to-point integrations.
- Use SmartPack’s advanced picking logic everywhere
SmartPack uses A* pathfinding and TSP-style algorithms to build optimal pick routes and minimize walking.
API Genie captures the resulting fulfillment data and pushes it into your ERP, marketplaces, and analytics, so efficiency gains are visible across the business.
- Unify multishop inventory
SmartPack can share the same inventory across multiple webshops, updating them as you receive and ship goods.
API Genie keeps those same, accurate quantities synchronized with planning, finance, and any channels that don’t integrate directly with SmartPack.
- Leverage SmartPack’s app ecosystem plus open API
SmartPack offers an app library and integrations to popular platforms like Shopify, WooCommerce, Magento and to ERPs such as Business Central and Visma e-conomic, with support for private apps via an open API for unique needs.
API Genie plugs into the same API layer, so you can orchestrate data across systems that SmartPack doesn’t connect to out of the box.
- Future-proof warehouse integrations
As you add more shops, carriers, or systems, API Genie lets you reuse the SmartPack integration and the canonical model, instead of rebuilding custom connectors.
# How the API Genie ↔ SmartPack integration works
1. Connect SmartPack WMS to API Genie
API Genie connects to SmartPack through its integrations/API layer or a private app, authenticating with API keys or service credentials.
2. Map SmartPack data to API Genie’s canonical model
SmartPack’s concepts—items, locations, totes, orders, picks, pack stations, and shipments—are mapped to standard data models such as Customers, Orders, Products, Shipments etc.
3. Define inbound flows into SmartPack
Orders, customers, and product master data from your webshops, ERP, or PIM are transformed by API Genie and created/updated in SmartPack with the fields it needs.
4. Stream outbound events from SmartPack
Receiving, picking, packing, and sorting events update Inventory and Fulfillment objects; shipments and label prints become Shipments and Labels that API Genie relays to ERPs, webshops, shipping systems, and BI tools.
5. Monitor, alert, and iterate
API Genie logs every event, highlights errors, and lets you adjust mappings or business rules without touching warehouse-floor processes.
# What this integration does
- Syncs orders, products, and customers between SmartPack, webshops, and ERP/finance systems
- Turns SmartPack’s receiving, picking, packing, and sorting events into standardized Inventory and Fulfillment records
- Publishes Shipments and Labels to carriers, shipping platforms, and customer-facing systems
- Keeps stock levels and availability aligned across multiple shops using SmartPack’s live updates and API Genie’s canonical Inventory model
- Provides a central place to manage mappings, automation rules, and monitoring for all SmartPack integrations